Cancellation Policy

Public Workshops

If you need to cancel your attendance at one of our workshops, you are entitled to a full refund of the registration fee (minus any administration fees) up until 14 days before the training workshop start date. Up to 7 days before the course start date you are entitled to a full credit of the registration that can be applied to future training workshops scheduled by Silver Platypus. 

Witihin 7 days of the course you may nominate another attendee, cancellation or non-attendance will result in full forfeit of the course fee.

 If we need to cancel a workshop for any reason, we will either refund you fully or offer you a place at the next scheduled workshop.

Please note that all payments received and made by Silver Platypus are in Australian Dollars. If you have paid using an international currency, the amount you receive as part of the refund may be slightly different due to currency fluctuations.

Certification Exams

For Arcitura based courses, the Certification Exams are provided through Pearson VUE Testing Centres. By purchasing an exam voucher you agree to be covered by the term & considitons of Pearson VUE. You will need to work with Pearson VUE to reschedule or cancel a scheduled exam. All exams are governened by the policies of Arcitura Education Inc and are outside the control or influence of Silver Platypus.

For SAFe Certification, the exams are provided by Scaled Agile Inc. You will receive all information necessary to schedule your exams. All exams are governened by the policies of Scaled Agile Inc and are outside the control or influence of Silver Platypus.

Scroll To Top